Freediving Logo

I have not received my certification.

We are very sorry to hear that, but we are here to help. FII processes and ships all certification cards within the same week of receiving the request from your instructor. If it has been over a month and you have still not received your certification, please open a New Ticket under “Certifications” or contact your FII instructor or FII facility.

Please provide following information on your ticket:

  • your name
  • date of birth
  • level of certification
  • the name of your instructor
  • course date
  • course place

A representative from our support team will follow up with you.